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Live Positive, Live with Faith...

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Live Positive, Live with Faith...
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Live Positive, Live with Faith...
5/5

Replacement Test Kit

£9.50

Dear Customer,

DHSC Requires customers who entered the wrong address or have a failed test result to order another kit to meet the requirements of being tested when they enter the UK during their isolation. Replacement Kits are required under the following circumstances.

  • Failed Results Retest order from the Lab (kits sent for free)
  • Wrong Address Reorder (kits need to be ordered)
  • Delayed or missing test (kits ordered but credited when claim form submitted or lost kits are found and returned)

Please note: Any found kits will be processed and a credit issued to the customer. In the meantime, unless you want to stay in isolation we suggest retesting without delays.

Yours Sincerely,

Dr Shahzaib Ahmad

Medical Director

Medicines Online Ltd

Click here for instructions how to do a PCR test

In Stock

You are not allowed to cancel this subscription before 3 months.*

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Description

Replacement Lab Test Kit. Lab Results in 1-2 Days from Date of Receipt

  • For lost or delayed Kit
  • When you receive your parcel you should open the box and following the instructions for the sample collection.
  • And REGISTER your information on the link in the Test box instructions. Following the instructions, you can put the sample back into an additional return box also provided. Open your Royal Mail App on your phone and locate the nearest Red dropbox. 

For covid tests, Different Tests MAY BE ACCEPTED by certain countries as a Travel Test please check https://www.gov.uk/foreign-travel-advice

Additional information

Weight 0.75 kg
Dimensions 35.3 × 25 × 2.5 cm

Interpretations

Reading and interpreting Results:

The Instrument Manufacturer of our PCR and Extraction instruments are validated and specifies a sensitivity and accuracy of more than 80% and up to 98.7% depending on the sampling accuracy, the environment and conditions and the sampling method selected by the customer.

To explain in layman’s terms, a swab sample stick that carries 100,000 bacteria or virus bugs may give a different result than a swab sample stick with 10 bugs.

Overall result accuracy varies depending on patient infection intensity, health and quality of the sampling procedures by the home-based customer. And how many “bugs” are on the swab stick returned to our laboratory.

Result accuracy can be less than the above range due to these factors

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Shipping and Return Policies

Appointment:

Missed appointments or cancellations less than 24 hours prior are not entitled to refunds. Rescheduling is possible but not guaranteed. Please contact the customer service prior to the appointment time to discuss cost and availability options.

Shipping & Return:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To Qualify for any return, the product must be in the same condition as when you received it. Not used, not opened, unworn, in its original packaging. You will also need to send it to us with the receipt or proof of purchase.

Please return to: Medicines Online, 89 Falcon Rd, London. SW11 2PF

You can read our full return policy here:

https://medicinesonline.org.uk/return-policy/

We offer next day delivery; however courier delivery times are out of our control. We are unable to offer refunds for any late deliveries. But you will receive courier tracking information once your order has been dispatched. And orders placed by 1pm are dispatched on the same day.

SKU: TKH1-1

Replacement Test Kit

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